Sterling Pointe Family Dentistry

Sterling Pointe Family Dentistry

Welcome Message

Welcome

We would like to welcome you to our office. We feel privileged that you have selected us for your dental care. To familiarize you with the practice, we have provided you this introductory brochure. Please feel free to contact us if you have any questions, and one of our team members will be happy to assist you.

Our practice has been designed with quality, safety and comfort in mind. Your dental and overall health is our primary concern, as we work to provide you an opportunity to receive the dental treatment options you and your family deserve. As your dental professionals, we are committed to providing quality dental care and education based on your individual needs.

Hours and Payment Options

We acknowledge that your time is valuable and every measure is taken to keep our schedule and yours on time. For your convenience, patient care hours are:

  • Monday - Thursday: 9am - 6pm
  • Friday & Saturday - By Appointment

We are available after office hours by appointment to serve you in the event of an unexpected dental emergency.

Our greatest satisfaction comes from helping patients of all ages achieve dental health and a beautiful smile. Most dental treatment options are available at our convenient location.

To assist you with payment options for your dental care, we offer you a variety of payment methods.

Cash, Check, Visa, MasterCard and Extended Financing through CareCredit. Many Insurance Plans Accepted

We seek to provide you and your family an experience that exceeds your expectations. Our team looks forward to meeting you and your family, so you can experience the healthy, beautiful smile you have always wanted.

Philosophy and New Patient Visit

We believe in complete dental health and understand how it can relate to your overall wellness. We understand that some people ignore dental needs because of their fear of dental treatment; therefor, we believe it is our job to help overcome these fears through education and earning your trust. Virtually all dental problems can be treated safely and economically if detected in their early stages.

To help you keep your teeth, gums and bone healthy and beautiful, we will begin with a new patient comprehensive exam, including an oral cancer screening, periodontal evaluation, necessary X-rays (using the new low-dose digital technology), and a consultation based on the doctor's findings. You can expect to receive a written treatment plan. We believe in high levels of patient education so that you can make personal, informed decisions about your dental health.

Financial Agreements

We have found our patients prefer to be informed of estimated costs prior to dental treatment, and we are committed to meeting such requests to help you prepare for the dental treatment you need and want. In an effort to keep our fees as low as possible by eliminating billing expenses, we ask that your expected payment be made at the time of service. You may use any of our available options.

Dental Insurance

Dental insurance was designed to assist you to restore your mouth to good dental function. Over the past 30 years or more, annual benefit maximums have remained unchanged, yet the cost to provide quality dental care has increased. The treatment plan recommended for you is based on your individual needs and goals, not dictated by insurance company limitations, deductibles, benefit allowances or maximums.

We are happy to file your dental claims to assist you in receiving the full benefits of your coverage. The number of insurance companies has grown significantly, and the number of dental plans are in the thousands. We do our best to provide you as close an estimate as possible, based on the information available to us. We ask that you familiarize yourself with your insurance benefits and provide us with the correct information for the submittal of your claims. We will accept the estimated insurance payment directly from your insurance company, provided payment is received from them within 60 days. Please remember that your insurance is a contract between you, your employer, and the insurance company; therefore, you are ultimately responsible for the total amount of your dental fees.